Ongoing Support for Music Organizations
Your organization doesn't stop after launching a new website. You need email campaigns during concert season. Website updates throughout the year. Analytics to track ticket sales. SEO improvements for next season.
Our managed services give you ongoing support tailored to your organization's rhythm, whether you're running a festival, orchestra, opera company, or choral organization. Focus on creating transformative musical experiences while we handle your digital strategy.
Think of us as an extension of your team, someone who understands both the music and the tech.
Why Music Organizations Need Year-Round Digital Support
Seasonal Cycles & Evolving Needs
Your digital needs change throughout the year. Concert season requires active email marketing. Summer needs website updates and season planning. You need someone who understands this rhythm.
Ongoing Website Updates
Concert dates change. Artists get added. Programs evolve. You need someone who can update your website quickly without waiting weeks for a developer to respond.
Email Campaigns for Audience Engagement
Season announcements. Ticket launch emails. Concert reminders. Donor campaigns. These don't write and send themselves. You need consistent campaign management.
No Time for SEO or Analytics
You know you should be tracking website traffic, ticket sales sources, and audience metrics. But who has time? You need someone monitoring this continuously.
Technical Issues & Bug Fixes
Forms break. Integrations stop working. Emails bounce. When tech issues happen during ticket launch week, you can't wait days for a fix. You need immediate support.
No Strategic Partner
You need someone who understands your organization's goals, tracks progress year over year, and proactively suggests improvements. Not just a vendor who builds once and disappears.
A one-time website build isn't enough. Organizations need ongoing digital support aligned with their season and operational cycle.
Pick Your Level of Support
Every managed service includes the underlying software. Start with your website, add email when you are ready, or hand us the whole digital operation.
Managed Website
$200/month
Your website, kept current for you. The website software is included.
- Unlimited update requests, one active at a time
- 72-hour turnaround on every request
- Hosting, editor, custom domain, forms & SEO included
- Technical maintenance & bug fixes
- Analytics reporting
Growth Partner
$500/mo
Managed Website plus Managed Email, $50 under the two separately.
- Everything in Managed Website
- We plan, write, design & send your email
- About 2 campaigns per month plus 1 automation
- Email software included
- Campaigns aligned with your season calendar
Concierge
$1,000-1,500/mo
Everything done for you across all capabilities, plus strategy. Fundraising and box office run for you live here, and for festivals it covers Applications, branding, and launch.
- Everything in Growth Partner
- Fundraising campaigns run for you
- Box office setup, on-sales & reporting handled
- Ongoing strategy & prioritization
- All underlying software included
Every managed service is also available on its own: Managed Website (from $100/mo), Managed Email ($350/mo), Managed Design ($300/mo). See the full menu on our Done-For-You Services page.
Every plan starts with a one-time onboarding (the $250 Launch build counts as it) and a 3-month minimum term, then runs month to month. Leaving is always free, and you take a full export of your data with you.
What's Included Across All Plans
Core services that every managed plan includes.
Season-Aligned Planning
We align digital strategy with your organization's calendar, from season planning to concert launches to summer programming.
Ongoing Website Updates
Concert announcements, artist bios, program changes, schedule adjustments, and content refreshes handled promptly.
Technical Maintenance
Hosting, security updates, backups, SSL management, and performance monitoring, all managed for you.
Analytics & Reporting
Track website traffic, ticket sales funnels, and audience engagement data to understand what's working.
Strategic Guidance
Regular consultation on digital strategy, audience growth, and tech improvements tailored to your organization's goals.
Direct Access
No ticketing systems or endless back-and-forth. Email, call, or Slack directly with someone who knows your organization.
Example: How a Partnership Works for a Concert Organization
January-March: Planning Season
We help plan your next season's digital strategy, update website content, and prepare email campaigns for season ticket sales launch.
April-May: Season Launch
Email campaigns to announce new season and drive early ticket sales, SEO improvements to rank for concert searches, website updates with new repertoire and artists.
June-August: Summer Season
Ongoing concert promotion emails, ticket sales tracking and optimization, quick updates for programming changes, technical support for any issues.
September-November: Fall Season
Continue audience engagement campaigns, optimize donation appeals, update website with new programs and artist info.
December: Year-End & Strategic Planning
Holiday concert promotions, year-end giving campaigns, review annual data, set digital goals for next season.
Your plan adapts to your organization's seasonal rhythm, not a generic monthly checklist.
Why Organizations Choose Partnership Support
Predictable Monthly Investment
No surprise invoices. One monthly price you can plan around. After the 3-month minimum, you are month to month.
Continuous Improvement
We track metrics year over year and continuously optimize your website, email campaigns, and audience engagement strategies.
Faster Response Times
Managed clients get priority support. Urgent bug fixes come first, and update requests turn around within 72 hours. No waiting weeks for availability.
Proactive Strategy
We don't wait for you to ask. We proactively suggest improvements, identify opportunities, and keep you ahead of the curve.
Deep Organizational Knowledge
After a few months, we know your programs, your audience, your goals. We become true partners, not just vendors.
Audience Growth Over Time
Small optimizations compound. Email campaigns improve. SEO rankings increase. Ticket conversion rates rise. Audiences grow year over year.
Frequently Asked Questions
Can we start small and add services later?
Yes. Many organizations start with Managed Website and add Managed Email later, which becomes the Growth Partner bundle at $500/mo. You can adjust your plan anytime.
What are the terms?
Every done-for-you plan starts with a one-time onboarding (the $250 Launch build counts as it) and a 3-month minimum term. After that you are month to month. Leaving is always free, and you get a full export of your data.
Do we need to have our website built by you first?
Not necessarily. We can manage websites built elsewhere after a one-time onboarding. If we build your site, the $250 Launch build counts as your onboarding.
How do email campaigns work?
We write, design, and schedule email campaigns aligned with your organization's calendar. You review and approve before sending. We track open rates, click rates, and adjust strategy based on data.
Can we request additional features or projects during the plan?
Yes. On Managed Website, update requests are unlimited, one active at a time with a 72-hour turnaround. Larger projects (major redesigns, complex integrations) are scoped and quoted up front.
How is this different from hiring a full-time marketing person?
You get specialized classical music + digital marketing expertise for a fraction of the cost of a full-time hire. Plus, we bring technical skills (development, integrations, analytics) that most marketing staff don't have.